The short answer is: we already do for the extent possible, so
we cannot filter any tighter.
If you are a Pro or Astronaut user and require fine-grained traffic filtering,
e.g. blocking traffic from certain regions or netblocks, you can
upgrade to an Enterprise account
where we're able to build custom solutions for your specific profile.
We otherwise occasionally get this question from Free users who
saw a sudden spike in traffic, suspect it to be spurious (spam or network scan)
and expect that BuddyNS take care of purging it.
Before you do jump to that conclusion, check
reasons for unexpected traffic. In
approximately half the cases, the excess traffic is actually legitimate, such as from
new services or some misconfigured service.
If you do establish that your traffic is generated by malicious third
parties, then such attacks typically subside in few days, and
are unlikely to repeat soon. It's simply anti-economical for them to
obsess on one organization.
If your traffic rate has not subsided after
2-3 days, that's strong indication that your traffic is organic, and
there to stay.
Even if you have received traffic abuse notifications from BuddyNS, don't
worry: we are friendly and we won't mark you as abuser for excess traffic
one month alone. We only do upon repeated breaches, and you'll receive
additional warnings before that happens.
If you feel like we should “tighten our firewalls” to ensure that only the
traffic you deem legitimate is accounted for, please consider a couple
of fallacies of such demand. We already employ such filters,
to the broadest extent that does not interfere with legitimate traffic.
This traffic did hit our infrastructure — who should bear the costs?
If we tailored our filters around your specific scenario, what
would that mean for traffic for other users in different industries and geographies?
If you are a Free user past quota, excess traffic has an easy solution:
upgrading account takes a minute and spare change, and you can revert
any time. You can also opt for GeoStats
to get deeper insight into your traffic.
The BuddyNS engineering team is supported by paying users. We're grateful
to them for "running the show" and wouldn't be fair if using
their contributions to build custom solutions for Free users.
Our free offering is a friendly side perk we offer the community. It comes
as-is and do-your-own support, and we're happy if you enjoy it as it is.
If you doesn't suit your needs, consider upgrading or finding a Free vendor
that better does.